Type
#non-degree #short term #professional
Who is the program for?
High-school leavers
Program
| Week | Module | Duration (hrs) |
| 1 | Marketing Skills | 20 (4×5) |
| 2 | Sales Skills | 20 (4×5) |
| 3 | Managing Customer Service | 20 (4×5) |
| 4 | Practical Training* | 20 (4×5) |
*The training is conducted in EUMMAS
Module 1: Marketing Skills
- Defining Marketing
- Market Research
- Developing a Marketing Plan
- Advertising
Module 2: Sales Skills
- Understanding Sales
- Setting Goals
- Selling Mistakes
- Finding New Clients
Module 3: Managing Customer Service
- What is Customer Service
- Who Are Your Customers
- Meeting Expectations
- Setting Goals and Targets
Admission Documents
- Copy of an ID/Passport
- 2 Passport size Photos
- CV
- High-school diploma (certificate)
Fees
Free of charge
Language
English
Start Dates:
First Monday in April, July and October
Apply at least 15 days before the program start dates. If you are not admitted due to the limited number of places, you will be offered a term in the next training.
Number of Participants
12
Program Delivery
During the pandemics, all programs are delivered online.
