Managing Change

- Understanding change
- Planning and implementing change
- Consolidating change
Duration: One day
Investment: Country Specific Rates apply.
Communicating Effectively

- Starting with the basics
- Exchanging information
- Getting the results
Duration: One day
Investment: Country Specific Rates apply.
Managing Time

- Understanding time
- Planning effectively
- Making changes
Duration: One day
Investment: Country Specific Rates apply.
Managing Meetings

- Using meeting effectively
- Making preparations
- Attending and chairing the meeting
Duration: One day
Investment: Country Specific Rates apply.
Presenting Successfully

- Preparing a presentation
- Preparing yourself
- Delivering a presentation
Duration: One day
Investment: Country Specific Rates apply.
How to Delegate

- Understanding delegation
- Delegating successfully
- Improving skills
Duration: One day
Investment: Country Specific Rates apply.
Managing Career

- Understanding the importance of managing careers
- Understanding career management
- Being an effective career manager
Duration: One day
Investment: Country Specific Rates apply.
Negotiating

- Preparing for a negotiation
- Conducting a negotiation
- Closing a negotiation
Duration: One day
Investment: Country Specific Rates apply.
Motivating People

- Understanding motivation
- Building up motivation
- Rewarding achievement
Duration: One day
Investment: Country Specific Rates apply.
Making Decisions

- Analysing decision-making
- Reaching a decision
- Implementing a decision
Duration: One day
Investment: Country Specific Rates apply.
Influencing People

- Understanding influence
- Managing yourself
- Exercising influence
Duration: One day
Investment: Country Specific Rates apply.
Managing Teams and Groups

- Understanding teams and groups
- Forming and leading a team
- Working for the future
Duration: One day
Investment: Country Specific Rates apply.
Interviewing

- Preparing for an interview
- Conducting an interview
- Analyzing an interview
Duration: One day
Investment: Country Specific Rates apply.
Leading for Success

- Learning to lead
- Leading others
- Inspiring excellence
Duration: One day
Investment: Country Specific Rates apply.
Understanding your Boss

- Assessing your situation
- Working with your boss
- Managing conflicts
Duration: One day
Investment: Country Specific Rates apply.
Achieving Excellence

- Developing your potential
- Improving your skills
- Achieving success
Duration: One day
Investment: Country Specific Rates apply.
Strategic Thinking

- Understanding strategy
- Planning a strategy
- Implementing a strategy
Duration: One day
Investment: Country Specific Rates apply.
Maximising Performance

- Thinking about performance
- Improving your performance
- Helping others improve
Duration: One day
Investment: Country Specific Rates apply.
Working with Difficult People

- Understanding difficult people
- Communicating and negotiating
- Managing the difficult person
Duration: One day
Investment: Country Specific Rates apply.
Business Ethics

- Understanding business ethics
- Recognising ethical issues
- Implementing an ethics program
Duration: One day
Investment: Country Specific Rates apply.
Managing Globally

- Understanding the globalisation
- Co-operating globally
- Thinking globally
Duration: One day
Investment: Country Specific Rates apply.
Workplace Diversity

- Being a Global Citizen
- Diversity at Work
- Cultural Differences
Duration: One day
Investment: Country Specific Rates apply.
Cultural Awareness

- An overview of a country’s geographical, historical, political and economic context
- Culture and society: religion, language, national pride, family roles and customs
- Management and working styles
Duration: One day
Investment: Country Specific Rates apply.
Safety and Health at Work

- Dangerous Substances, Materials and Work Conditions
- Healthy Workplaces for all Ages
- Managing Stress and Psycho-Social Risks
Duration: One day
Investment: Country Specific Rates apply.
Positive Thinking

- Understanding positive thinking
- Fulfilling your potential
- Be positive
Duration: One day
Investment: Country Specific Rates apply.
Balancing Work and Life

- Understanding success
- Clarifying values and setting priorities
- Seeing a big picture
Duration: One day
Investment: Country Specific Rates apply.
Managing Stress

- Understanding stress
- Analysing the causes of stress
- Dealing with stress at work
Duration: One day
Investment: Country Specific Rates apply.
Marketing Effectively

- Understanding marketing
- Understanding the mix
- Playing to win
Duration: One day
Investment: Country Specific Rates apply.
Strategic Selling

- Building meaningful relationships
- Recommending solutions
- Concluding the sale
Duration: One day
Investment: Country Specific Rates apply.
Managing Customers

- Understanding customers
- Meeting customer’s requirements
- Satisfying expectations
Duration: One day
Investment: Country Specific Rates apply.
Public Sector Administration

- The civil or public service: public administrators, duties and responsibilities.
- Public Administration – Understanding Management, Politics, and Law in the Public Sector
- The Role of Government
- A comparative overview of public administration characteristics and performance in EU
- Leadership and Management in Public Sector
- HR Management in Public Sector: recruitment, training, remuneration, supervision and control.
- Financing the public sector, allocating resources for central and local administration, budgets and budgetary control, financial control, audits.
Duration: One day
Investment: Country Specific Rates apply.