Junior Training Program in Tourism, Hospitality and Hotel Industry

Type

#non-degree #short term #professional

Who is the program for?

High-school leavers

Program

Week Module Duration (hrs)
1 Hospitality Management 20 (4×5)
2 Tourism Management 20 (4×5)
3 Front Office Operations 20 (4×5)
4 Practical Training* 20 (4×5)

*The training is conducted in a partner company.

Module 1: Hospitality Management

  • Introduction to Tourism, Hospitality and Hotel Industry
  • Customer Service Management in Hospitality
  • Rooms Division Operations
  • Food and Beverage Operations

Module 2: Tourism Management

  • HRM in the Tourism and Hospitality Industry
  • Strategic Marketing in the Tourism and Hospitality Industry
  • CRM in the Tourism and Hospitality Industry
  • Food and Beverage Management

Module 3: Front Office Operations

  • Front Office Operations
  • Reception at a Hotel
  • Guest Relation in Hotels
  • Night Auditing

Admission Documents

  • Copy of an ID/Passport
  • 2 Passport size Photos
  • CV
  • High-school diploma (certificate)

Fees

Free of charge

Language

English

Start Dates:

First Monday in April, July and October

Apply at least 15 days before the program start dates. If you are not admitted due to the limited number of places, you will be offered a term in the next training.

Number of Participants

12

Program Delivery

During the pandemics, all programs are delivered online.