Junior Training Program in Tourism, Hospitality and Hotel Industry

Type

#non-degree #short term #professional

Who is the program for?

High-school leavers

Program

Week Module Duration (hrs)
1 Hospitality Management 20 (4×5)
2 Tourism Management 20 (4×5)
3 Front Office Operations 20 (4×5)
4 Practical Training* 20 (4×5)

*The training is conducted in a partner company.

Module 1: Hospitality Management

  • Introduction to Tourism, Hospitality and Hotel Industry
  • Customer Service Management in Hospitality
  • Rooms Division Operations
  • Food and Beverage Operations

Module 2: Tourism Management

  • HRM in the Tourism and Hospitality Industry
  • Strategic Marketing in the Tourism and Hospitality Industry
  • CRM in the Tourism and Hospitality Industry
  • Food and Beverage Management

Module 3: Front Office Operations

  • Front Office Operations
  • Reception at a Hotel
  • Guest Relation in Hotels
  • Night Auditing

Admission Documents

  • Copy of an ID/Passport
  • 2 Passport size Photos
  • CV
  • High-school diploma (certificate)

Fees

Free of charge

Language

English

Start Dates:

  • 04.03.2020. – 30.03.2020.
  • 03.06.2020. – 30.06.2020.
  • 02.09.2020. – 30.09.2020.

Apply at least 15 days before the program start dates. If you are not admitted due to the limited number of places, you will be offered a term in the next training.

Number of Participants

12

Program Delivery

During the pandemics, all programs are delivered online.