Type
#non-degree #short term #professional
Who is the program for?
High-school leavers
Program
| Week | Module | Duration (hrs) |
| 1 | Hospitality Management | 20 (4×5) |
| 2 | Tourism Management | 20 (4×5) |
| 3 | Front Office Operations | 20 (4×5) |
| 4 | Practical Training* | 20 (4×5) |
*The training is conducted in a partner company.
Module 1: Hospitality Management
- Introduction to Tourism, Hospitality and Hotel Industry
- Customer Service Management in Hospitality
- Rooms Division Operations
- Food and Beverage Operations
Module 2: Tourism Management
- HRM in the Tourism and Hospitality Industry
- Strategic Marketing in the Tourism and Hospitality Industry
- CRM in the Tourism and Hospitality Industry
- Food and Beverage Management
Module 3: Front Office Operations
- Front Office Operations
- Reception at a Hotel
- Guest Relation in Hotels
- Night Auditing
Admission Documents
- Copy of an ID/Passport
- 2 Passport size Photos
- CV
- High-school diploma (certificate)
Fees
Free of charge
Language
English
Start Dates:
- 04.03.2020. – 30.03.2020.
- 03.06.2020. – 30.06.2020.
- 02.09.2020. – 30.09.2020.
Apply at least 15 days before the program start dates. If you are not admitted due to the limited number of places, you will be offered a term in the next training.
Number of Participants
12
Program Delivery
During the pandemics, all programs are delivered online.